Kirkay Terms and Conditions – Platform Rules

1 Acceptance of Terms

By registering an account on kirkay, accessing the platform, or placing any bet or wager, you confirm that you have read and accepted these terms and conditions in their entirety. These terms apply to all users of the kirkay platform, including visitors who browse without registering.

Kirkay may update these terms from time to time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the kirkay platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically.

These terms should be read alongside the kirkay Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and kirkay.

2 Eligibility

To open and use a kirkay account, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online betting in your jurisdiction.
• You must not be a resident of any jurisdiction where online betting is prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a kirkay employee.
• You must provide accurate and truthful information during registration.

Kirkay reserves the right to request identity verification documents at any point. If you are unable to verify your identity to kirkay's satisfaction, your account may be restricted or closed and any pending withdrawals may be held pending investigation.

3 Account Rules

Each player is permitted to hold only one kirkay account. If kirkay identifies that a player holds multiple accounts, all duplicate accounts will be closed and any bonuses or winnings associated with those accounts may be voided.

You are responsible for keeping your kirkay login credentials secure. Do not share your username or password with anyone. Kirkay will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you believe your kirkay account has been accessed without your authorisation, contact the support team immediately. Kirkay will investigate and take appropriate action, which may include temporarily freezing your account while the investigation is ongoing.

• Account registration must use your real name and accurate personal details.
• You must update your account information promptly if any details change.
• Kirkay may require you to verify your email address, phone number, or identity documents before processing withdrawals.
• Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee or closure at kirkay's discretion.

4 Deposits and Withdrawals

All transactions on the kirkay platform are conducted in Bangladeshi Taka (BDT). Kirkay supports a range of local payment methods suited to players in Bangladesh. The available methods are displayed on the deposit and withdrawal pages within your account.

Deposits are generally credited to your kirkay account promptly after payment confirmation. Processing times may vary depending on the payment method used. Kirkay is not responsible for delays caused by third-party payment processors.

Withdrawals are processed to the same payment method used for the most recent deposit where possible. Kirkay may request identity verification before processing any withdrawal. Withdrawal requests are typically processed within the timeframe stated on the withdrawal page, though this may be extended during periods of high demand or where additional verification is required.

• Minimum and maximum deposit and withdrawal amounts apply and are displayed within your account.
• Kirkay does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
• Funds deposited into your kirkay account must be used for betting and gaming activity. Kirkay reserves the right to decline withdrawal requests where there is no genuine betting activity on the account.
• Kirkay may conduct anti-money laundering checks before processing withdrawals. This is a legal requirement and is not a reflection on any individual player.

5 Betting Rules

All bets placed on kirkay are subject to the platform's betting rules, which are available within the relevant sports and game sections. By placing a bet, you confirm that you have read and understood the applicable rules for that market.

Kirkay reserves the right to void any bet where there is evidence of a technical error, incorrect odds being displayed, or market manipulation. In such cases, the stake will be returned to your kirkay account. Kirkay's decision on voided bets is final.

• Bets cannot be cancelled or amended after they have been confirmed, except where a cash-out option is available and exercised before the relevant event concludes.
• Kirkay may impose maximum bet limits on individual markets or for individual accounts at its discretion.
• In-play bets are accepted subject to the live betting rules applicable to each sport. Kirkay may suspend in-play markets at any time without notice.
• Where a result is disputed or subject to official review, kirkay will settle the bet in accordance with the official result once confirmed by the relevant governing body.
• Kirkay is not responsible for bets placed on incorrect selections due to player error.

6 Bonuses and Promotions

Kirkay offers bonuses and promotions to both new and existing players from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games or markets, minimum odds, and expiry dates. These specific terms are published alongside each promotion.

Bonus funds are separate from real-money funds in your kirkay account. Bonus funds cannot be withdrawn until the associated wagering requirement has been fully met. If you withdraw real-money funds before completing a wagering requirement, any remaining bonus funds and associated winnings may be forfeited.

• Welcome bonuses are available to new kirkay players only and can be claimed once per household or IP address.
• Kirkay reserves the right to withdraw or modify any promotion at any time without prior notice.
• Players found to be abusing promotions — including through the use of multiple accounts, coordinated betting, or other methods — will have their bonuses voided and may have their accounts suspended.
• Kirkay's decision on all bonus-related disputes is final.

7 Prohibited Conduct

Kirkay maintains a fair and secure environment for all players. The following activities are strictly prohibited and will result in account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the kirkay platform.
• Colluding with other players to manipulate the outcome of any game or market.
• Exploiting software bugs or errors to gain an unfair advantage. Any winnings obtained through exploitation of a bug will be voided.
• Providing false identity information during registration or verification.
• Using stolen, fraudulent, or unauthorised payment methods to fund your kirkay account.
• Attempting to launder money through the kirkay platform.
• Accessing the kirkay platform from a jurisdiction where online betting is prohibited.
• Engaging in any form of match-fixing or insider betting.

8 Responsible Gaming

Kirkay is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their betting activity. These tools are available in your account settings and include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion.

If you feel that your betting is becoming a problem, kirkay encourages you to use these tools or contact the support team for assistance. Kirkay's responsible gaming page provides further information and guidance.

• Self-exclusion requests are processed promptly. Once a self-exclusion is active, kirkay will not accept bets from the excluded account.
• Players who have self-excluded should not attempt to open new accounts on kirkay. Any accounts opened in violation of a self-exclusion will be closed immediately.
• Kirkay may proactively contact players who show signs of problematic gambling behaviour.

9 Intellectual Property

All content on the kirkay platform — including but not limited to logos, graphics, game designs, software, text, and data — is the property of kirkay or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any kirkay content without prior written permission.

The kirkay name, logo, and brand identity are trademarks of kirkay. Unauthorised use of these trademarks is prohibited and may result in legal action.

10 Privacy

Kirkay collects and processes personal data in accordance with its Privacy Policy. By using the kirkay platform, you consent to the collection and use of your data as described in that policy. The Privacy Policy explains what data is collected, how it is used, and your rights in relation to that data.

11 Limitation of Liability

Kirkay provides the platform on an "as is" basis. While kirkay takes reasonable steps to ensure the platform is available and functioning correctly, it does not guarantee uninterrupted access or that the platform will be free from errors at all times.

• Kirkay is not liable for any losses arising from platform downtime, technical errors, or interruptions to service beyond its reasonable control.
• Kirkay is not liable for losses resulting from a player's failure to comply with these terms and conditions.
• Kirkay's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the relevant claim.
• Nothing in these terms limits kirkay's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Account Termination

You may close your kirkay account at any time by contacting the support team. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to identity verification and the absence of any outstanding investigations.

Kirkay reserves the right to suspend or permanently close any account that is found to be in breach of these terms and conditions. In cases of serious breach — including fraud, money laundering, or underage gambling — kirkay may withhold funds pending investigation and report the matter to relevant authorities.

13 Changes to Terms

Kirkay may update these terms and conditions at any time. When material changes are made, kirkay will notify registered players via email or an in-platform notification. The updated terms will be published on this page with a revised effective date.

If you do not agree with any changes to the kirkay terms and conditions, you should stop using the platform and close your account. Continued use of kirkay after the effective date of any update constitutes your acceptance of the revised terms.

14 Contact

If you have any questions about these terms and conditions, or if you need clarification on any point, please contact the kirkay support team. The team is available 24 hours a day, 7 days a week.